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International Etiquette: How To Stay Polite With People of Different Cultures

Опубликовано Ирина Алексеевна вкл 05.04.2016 - 0:48
Автор: 
Николаева Мария

Culture is a strong part of people's lives. It influences their views, their values, their humor, their hopes. As we explore culture, it's also important to remember how much we have in common. At the same time, we can't pretend that our cultures and differences don't matter. To communicate and to stay polite in every situation we should know etiquette rules of different countries as it isn’t the same around the world.  So in this study I will try to analyze information about how we should behave and communicate with people of different cultures (for example, British).

Aim:
This study was performed to find out the information about how to be polite and follow the etiquette rules in different countries.

Research objectives:
To identify what the etiquette is
To get information about the basic etiquette rules in foreign countries
To compare etiquette rules of different countres
To carry out a survey aimed at identifying cultural differences
To make a list of useful tips about how to behave in Britain and in Brazil

Problem:
you may think you are polite, but how much do you really know about etiquette of different countries
Hypothesis:
the way we do things in one country are not the customs in other countries (for example, in Britain and in Brazil).

Methods of Research
- Literature review
- Data collection and analysis
- Description

Scientific novelty and the practical significance of the study:
- make a list of some useful tips about rules of behavior in Britain

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International Etiquette: How To Stay Polite With People of Different Cultures By: Nikolaeva Maria Teacher: Berezhnikova I.A.

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Aim This study was performed to find out the information about how to be polite and follow the etiquette rules in different countries.

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Research objectives: To identify what the etiquette is To get information about the basic etiquette rules To compare etiquette rules in different countries To make a list of useful tips about how to behave in Britain and Brazil

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Hypothesis You May Think You’re Polite, But How Much Do You Really Know About Etiquette of different countries? So, in my opinion, the way we do things in one country are not the customs in other countries (for example, in Britain and in Brazil).

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Methods of Research Literature review Data collection and analysis Description

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Scientific novelty and the practical significance of the study Make a list of some useful tips about how to behave properly in Britain and Brazil

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What is etiquette? It is a code of social behavior according to contemporary norms within a society.

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But etiquette isn’t recognized as one set of standards around the world… For example, a hand gesture in one country may have the exact opposite meaning in another culture!

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Why are world etiquette and cultural differences important to us?

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As nowadays people travel or even work in other countries we have to respect their culture and to do that we should know cultural differences to stay modern and polite.

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Your first impression… The Handshake and Introductions

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Handshake A handshake is the most common form of greeting among the English and British people and is customary when you are introduced to somebody new. Introduce yourself Always be ready Eye to eye Smile

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Formal Greetings The usual formal greeting is a 'How do you do?' and a firm handshake. ‘How do you do?’ is a greeting not a question and the correct response is to repeat ‘How do you do?' You say this when shaking hands with someone. 'How are you?' is a question and the most common and polite response is "I am fine.Thank you. And you?"

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Informal Greetings Hi - Hi or hello Morning / Afternoon / Evening ( We drop the word 'Good' in informal situations). How's you? - Fine thanks. You? Thank you / thanks / cheers British sometimes say 'cheers' instead of thank you. You may hear 'cheers' said instead of 'good bye', what they are really saying is 'thanks and bye'.

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Introductions Older to younger when rank is not involved Woman to man when rank is not a factor Higher to Lesser authority/rank

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SMALL TALK When you first meet someone it can be difficult to know how to start a conversation, especially if your first language is not English. Which topics are safe for small talk? - Introductions, eg "Hello. May I introduce myself? My name is Mark" - Travel, eg "Did you manage to find here OK?" or "Did you have a good journey?" - Family, eg "How is your family?" (but only if you already know about the person's family) - Hospitality, eg "Can I get you something to eat or drink?" - The weather, eg "It's a lovely day today, isn't it?" - Holidays, eg "Are you going anywhere this weekend?" or "Are you going anywhere on holiday this year?" - Nature, eg "The garden looks lovely, doesn't it?" - Pets, eg "What a lovely dog. What is his name?" (British people love dogs or cats) - General news, eg "What do you think about the recent floods?" (but safer to avoid gossip and politics) - Films, eg "Have you seen the film Bridget Jones's Diary?" - Television, eg "Did you see The X Factor last night?" - Music, eg "What sort of music do you like?" - Books, eg "Have you read any good books recently?" (but only if you know the person likes reading) - Sport, eg "Have you been watching Wimbledon?" (note that many British people, especially men, enjoy talking about football) - Hobbies, eg "What do you enjoy doing in your spare time?" Which topics are best avoided for small talk? You may need to be careful when you talk about some topics, especially with people that you've only just met, people who are older than you, people who appear to have strong religious or political views, or people who may have some personal problems or sensitivities. For example, be cautious if you discuss these subjects: - Age, eg "How old are you?" - Appearance or weight, eg "You seem to have put on some weight" - Personal gossip about somebody you know - Jokes that might offend (especially sexist or racist jokes) - Money, eg "How much do you earn?" - Sex (some people have strong religious views about this, or are embarrassed by the subject) - Previous or current relationships, eg "Do you have a girlfriend?" - Politics, eg "Who did you vote for at the last election?" - Religion, eg "Do you believe in God?" - Criticisms or complaints, eg "Why is British food so bad?"

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GOOD AND BAD MANNERS

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Do’s… Do stand in line and wait patiently for your turn e.g. boarding a bus. It is usual to queue when required, and expected that you will take your correct turn and not push in front. 'Queue jumping' is frowned upon. Do take your hat off when you go indoors (men only) It is impolite for men to wear hats indoors especially in churches. Do say "Excuse Me": If someone is blocking your way and you would like them to move, say excuse me and they will move out of your way. Do say "Please" and "Thank you": It is very good manners to say "please" and "thank you". It is considered rude if you don't. Do cover your Mouth: When yawning or coughing always cover your mouth with your hand. Do Shake Hands: When you are first introduced to someone, shake their right hand with your own right hand. Do say sorry: If you accidentally bump into someone, say 'sorry'. They probably will too, even if it was your fault! This is a habit and can be seen as very amusing by an 'outsider'. Do Smile: A smiling face is a welcoming face. Do Drive on the left side of the road Do open doors for other people : Men and women both hold open the door for each other. It depends on who goes through the door first.

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Dont’s… Do not greet people with a kiss: British only kiss people who are close friends and relatives. Avoid talking loudly in public It is impolite to stare at anyone in public. Do not ask a lady her age Do not pick your nose in public Avoid doing gestures such as backslapping and hugging: This is only done among close friends.

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SOCIAL ETIQUETTE

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Time In Britain, people try to arrive on time. It is often considered impolite to arrive even a few minutes late. If you are unable to keep an appointment, it is expected that you call the person you are meeting. If you are invited to someone's house for dinner at half past seven, they will expect you to be there on the dot.

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Invitations “ Drop in anytime” and “come see me soon” are idioms often used in social settings. It is wise to telephone before visiting someone at home. Never accept an invitation unless you really plan to go. You may refuse by saying, “Thank you for inviting me, but I will not be able to come.” Although it is not necessarily expected that you give a gift to your host, it is considered polite to do so, especially if you have been invited for a meal. Flowers, chocolate, or a small gift are all appropriate. A thank-you note or telephone call after the visit is also considered polite and is an appropriate means to express your appreciation for the invitation.

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DINING SITUATIONS

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Dining Videos Basic Dining Etiquette - Table Taboos Basic Dining Etiquette - The Place Setting Other videos available on www.monkeyseevideos.com

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Table Manners Begin eating when everyone else has his or her food Offer to others to begin eating if your food is the only order not yet served Always offer to pass bread, salt and pepper, butter and other condiments near you Passing food (if it is in front of you) Pass to the right Pass salt and pepper together Eating and talking at the same time? Take small bites so you can quickly finish and swallow before speaking

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No-Nos Do not salt your food before you taste it – shows you make hasty decisions Do not push your plate or chair away unless you are getting up from the table Do not rearrange or stack your dirty dishes Never tilt your chair Do not ask people where they are going when they get up from the table If you belch, excuse yourself to no one in particular Never crumble crackers in your soup or blow on it Do not chew ice or other inedible parts of the meal Put butter first on your plate, not directly onto your bread To get the last bit of soup, tilt the bowl away from you

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Very Important… Learn a phrase, or several, in the other country’s native language When speaking, speak slowly Watch the accent Common phrases or slang Dress conservatively

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Brazil

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Appearance Brazilians pride themselves on their clothes 3-piece suits means “executive” whereas 2-piece suits are associated with office workers Women are to dress conservative Elegant and feminine suits and dresses ALWAYS have a manicured nails Avoid wearing the combination of green and yellow in any fashion (colors of the Brazilian flag)

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Behavior Greeting Men shake hands and keep eye contact Friends will give hugs or slap each others backs Women kiss each other on the cheeks, starting from left and alternate If a woman wishes to shake hands with a man, she must extend her hand first The “OK” symbol is a RUDE gesture and should never be used To express appreciation, one may pinch their earlobe with thumb and forefinger To say good luck, one uses the gesture “The Fig”

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Behavior (cont.) Gift Giving Gifts are not required at the first business meeting Instead, buy lunch or dinner Never give purple flowers for they are used extensively at funerals Gifts are opened when received Dining Midday is the main time for a meal unless it is a formal entertainment If it is a dinner invitation, arrive 30 minutes late If it is a large party, arrive 1 hour late “ Dress to impress”; casual clothing is considered more formal in Brazil than in other countries

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Social Etiquette One may talk about soccer, family, or children Don’t bring up the topics Argentina, politics, poverty, religion, or the Rain Forest It is acceptable to interrupt someone who is speaking In Sao Paulo and Brasilia, arrive on time for meetings In Rio de Janeiro and some other cities, it is acceptable to arrive a few minutes late Don’t appear impatient if kept waiting

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Conclusion As we can see, there are some similarities in Russian and British etiquette rules but there is a great difference between them and Brazil. Thus, my hypothesis proved to be right.

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Questions, comments, suggestions?

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References Etiquette Dinner. 2011. https://stmartin.edu/careercenter/resources/etiquettedinnerpresentation.pdf http://www.wbjournal.com/news50854.html projectbritain.com

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