PROFESSIONAL ENGLISH FOR STUDENTS

                           OF LOGISTICS

                                  Contents

1. UNIT № 1. Introduction to logistics.                                         2
2. UNIT № 2. Kinds of logistics.                                                 6
3. UNIT № 3. Storage and warehouse.                                   12
4. UNIT № 4. Transportation.                                                   15
5. UNIT № 5. Shipping documents.                                         17
6. GLOSSARY OF LOGISTICS TERMS                                        19

Автор: Сергеева И.А.

UNIT № 1. Introduction to logistics.

                                                        TEXT I

                                                     LOGISTICS

Before reading the text check the meaning of the Key Words

in the dictionary.

Nouns: goods, flow, resources, consumer, consumption, user,

product, producer, storage, retailer, inventory, warehouse,

destination, re-engineering, customs, taxes, duties, logistician

Verbs: to consume, to handle, to include, to require, to comprise,

to produce, to manufacture, to manage, to purchase, to sell, to

implement, to perform, to ensure, to increase, to decrease, to pack

Logistics can be defined as the management of the flow of goods, information and other resources, energy and people between the point of origin and the point of consumption in order to meet the requirements of consumers. Logistics involves the integration of information, transportation, inventory, warehousing, materialhandling,packaging and security. Logistics may have an internal focus (inbound logistics), or external focus (outbound logistics). If the company manufactures a product from parts purchased from suppliers, and those products are then sold to customers, one can speak about a supply chain. Supply Chain can be defined as a network of facilities and distribution options that performs the function of procurement of materials, transformation of these materials into intermediate and finished products, and the distribution of these finished products to customers. Logistics management is part of supply chain management. Logistics management plans, implements, and controls the efficient flow and storage of goods, services and related information between the point of origin and the point of consumption in order to meet customers’ requirements. Successful supply chain operators work in close partnerships with their customers; they jointly explore the opportunities for increasing efficiency of the supply chain and improving service levels by using the latest systems and techniques. This approach is also referred to as logistics re-engineering. The re-engineering process considers the following factors: the nature of the product,the optimal or preferred location of source or manufacture, freight and transport costs and the destination market, seasonal trends, import and export regulations, customs duties and taxes, etc.

 A professional working in the field of logistics management is called a logistician. The main functions of a qualified logistician include, among other things, inventory management, purchasing, transportation, warehousing, consultation and organizing and planning of these activities. Logisticians are responsible for the life cycle and supply chain operations of a variety of products. They are also responsible for customs documentation. They regularly work with other departments to ensure that the customers’ needs and

requirements are met.

Exercise 1.

Answer the questions:

1. What does the term “logistics” imply?

2. What does the term “supply chain” imply?

3. What is logistics management?

4. What do service providers do in order to increase efficiency

of the supply chain?

5. What process is called “logistics re-engineering”?

6. What factors does this process consider?

7. What are the main functions of a qualified logistician?

8. What are professional logisticians responsible for?

Exercise 2.

Decide whether the following statements are true or false.

1. Logistics can be defined as the management of the flow

of goods between the point of origin and the point of

consumption.

2. Logistics involves the integration of information, transportation,

inventory, warehousing, etc.

3. All supply chains are very simple.

4. Logistics management is part of supply chain management.

5. Logistics management plans, implements, and controls the

efficient flow and storage of goods, services and related

information.

6. A professional working in the field of logistics management

is called an academician.

7. The main functions of a qualified logistician include,

inventory management, purchasing, transportation,

warehousing, etc.

8. Logisticians normally do not work with other departments

of the company.

Exercise 3.

Complete the passage below with the words from the box below.

Service            chain            origin            activities   technology            outbound          operational                                                          

Logistics management is that part of supply 1) _____________management that plans, implements, and controls the effective forward and reverse flow and storage of goods, services and information between the point of 2) _________ and the point of consumption. Logistics management activities usually include inbound and 3) ___________ transportation management, fleet management,  warehousing, materials handling, order fulfilment, logistics network design, inventory management, supply/demand planning, etc. The logistics function also includes sourcing and procurement, production planning and scheduling, packaging and assembly, and customer 4) _____________. It is involved in all levels of planning and execution – strategic, 5) __________ and tactical. Logistics management is an integrating function, which coordinates all logistics 6) ____________, as well as integrating logistics activities with other functions including marketing, sales manufacturing, finance, and information 7) ______________.

                                            TEXT 2

                            Logistics: Measurements

Logisticians use the following measurements to deliver cargo:

• Conventional cargo: Determines weight in units of 1,000 kilograms.

Determines measurements in cubic meters.

• Less than  Container Loads: Measures  volume weight similarly to

Conventional cargo.

• Full Container Loads: Containers are usually  20 or 40 feet long.
• Roll-on, Roll-off: Measures cargo based on cubic feet – not tons.

Please note:  Remember to convert units in the imperial system. Most countries use the metric system. If you are using pounds, convert to kilograms. If you are using inches, convert to meters. It is also important to consider the distance traveled. These measurements are provided in miles and kilometers.

Exercise 1.

Match the words or phrases (1-7) with the definitions (a-g).

1.inch                                4.kilogram                 7.volume weight

2.pound                             5.ton

3.convert                           6.cubic meter

1. A calculation that shows the density of a package
2. A unit of weight that is equal to 2,000 pounds
3. A unit of weight that is equal to 1,000 grams
4. A unit of length that is equal to one-twelfth of a foot
5. To exchange one system of weights and measures for another
6. A metric unit of volume that is equal to 1,000 liters
7. A unit of weight that is equal to 16 ounces or 4536 of a kilogram

Exercise 2.

Read the sentence pairs. Choose which word or phrase best fits each blank.

1. Imperial system/kilometers

1. In Canada, distance is measured in______________.
2. One cubic yard is a unit of measure in the __________.

2. Miles/metric system

1. Randy drove 80 _____ per hour down the freeway.
2. In 1995, Great Britain partially switched over to the _______.

3. Foot/meter

1. One hundred centimeters is equal to one _____.
2. The ruler measured twelve inches, or one ________.

                                                       TEXT 3

                   Safety Issues. Manufacturing Employee Manual.

Safety is a big concern in a warehouse setting. All employees need to follow safety procedures to avoid accidents. Injuries and fatalities occur when employees are not careful.

Employees need to wear the proper personal protective equipment (PPE). Required PPE varies according to job assignment. PPE requirements for each area are posted throughout the warehouse.

Lockout/tagout procedures reduce the risk of electrocution. Any malfunctioning electrical machinery needs to be locked and tagged.

Falls and slips are the biggest cause of injury in warehouses. Clean up spills immediately. Ensure aisles are clear so employees do not trip over items. All areas of the warehouse have first aid kits in case of injuries.

Exercise 1.

Mark the following statements as true (T) or false (F).

1. Required PPE is the same throughout the warehouse.
2. Lockout/tagout is used on all equipment that is not working correctly.
3. Slips are a result of items being left in aisles.

Exercise 2.

Fill in the blanks with the correct words from the word bank.

W o r d   b a n k: injury    lockout/tagout       fall        safety       trip

                                                          Accident

1. Sarah sustained a(n) ______to her right leg after slipping on

The ice.

2. The worker did a(n) _____procedure on the broken electrical

Equipment.

3. A ______briefing was held for all workers in order to reduce accidents.
4. George took a hard _______ after he tripped over the cables on the floor.
5. Rita had to fill out a(n)_______ report after she got hurt at work.
6. All inventory needs to be off the floor so people don’t _____ over it.

Exercise 3.

Fill out the accident report.

UNIT № 2. Kinds of Logistics.

                                                     TEXT № 1.

                                      Logistics Procurement Analyst

Description

ZHQ Logistics has an opening for a logistics procurement analyst. The analyst’s

responsibilities include working on Request for Proposals (RFPs). This person will also negotiate contracts with the company’s suppliers. As a result, we are seeking a goal-orientated individual. We need someone to help us achieve strategic and tactical objectives.

Qualifications

Applicants should have three to five years of relevant experience. We require

a BS or BA degree, at minimum. However, an MBA is preferable.

Required skills, knowledge, and abilities candidates need to have:

• An extensive knowledge of logistics services
• Experience in negotiating with service providers
• Knowledge of service providers
• Familiarity with procurement and purchasing protocols
• Experience with import/export
• Understanding of industry regulations
• Project management skills
• Experience with international contracts

Salary and Benefits

Salary depends on experience. We offer an extensive benefits package. It includes medical, vision, and dental insurance as well as a 401 (k).

 Exercise 1.

Read the job advertisement. Then, choose the correct answers.

1. What is the main purpose of the job advertisement?

1. to explain the importance of contracts in the logistics industry
2. to compare two possible career paths available to graduates
3. to let potential candidates know that a position is available
4. to emphasize why logistics workers need to have degrees

2. Which of the following is not a requirement?

1. negotiating experience
2. an MBA
3. project management abilities
4. a BA or BS degree

Exercise 2.

Read the sentence pairs. Choose which word or phrase best fits each blank.

1. negotiate/import

1. Before manufacturing could begin, the company had to

______________raw materials.

2. The analyst was able to ________a fair contract with the supplier.

2. purchase/export

1. The logistics worker was in charge of deciding which items to______.
2. The company tended to _____most of its products overseas.

3. service provider/contract

1. The legal department drew up a _________for both parties to sign.
2. The _______bid on the request for a proposal.

                                                        TEXT № 2.

                                                Production Logistics

Production logistics are all about inventory control. Good production logistics create a lean manufacturing process. This, in turn, helps manufacturers cut production costs.

Production logistics ought to involve the latest technology. This ensures proper movement along the supply chain. Manufacturers need to have the most efficient machines. Orderly processes also ensure that each work station gets the proper materials. These standards prevent a bottleneck on the assembly line.

The goals of production logistics are simple. First, it wants to streamline material flow. This guarantees that all raw materials and components are used properly. Second, it manages inventory up to the point of use.

When done properly, production logistics drastically reduces supply chain costs.

Often, Logisticians will require the use detailed procedures and automation. Automation helps things  get done more quickly. However, more detailed procedures require human workers. People are necessary on every assembly line. They can watch for slow-downs or errors in production.

 Exercise 1.

Read the article. Then, mark the following statements as true or false.

1. Orderly processes and good technology can prevent bottlenecks.
2. Production logistics manage inventory up to the assembly line.
3. Automation and human labor are necessary on an assembly line.

Exercise 2.

Match the words or phrases (1-8) with the definitions (A-H).

1. Streamline                                      5. Automation
2. Bottleneck                                      6. Work station
3. Point of use                                    7. Assembly line
4. Material flow                                 8. Track and trace

1. a system of machines, workers, and equipment
2. to determine the previous and current locations of an item
3. something that slows or stops the progress of materials
4. an assigned space in which an employee performs daily operations
5. to organize and bring up to date
6. the control of a device or system using mechanical or electronic tools
7. the transportation of raw materials, parts, and products down a supply chain
8. the place at which a product is implemented

Exercise 3.

Read the conversation between a logistician and a production manager.

Fill in the conversation with the correct words: machine, process, automation, tracking and tracing, movement of materials, control our inventory.

Logistician: I think it might be a good idea to start 1__________our products.

Manager:    Oh? Why do you say that?

Logistician: Well, it’ll help us better 2__________.

Manager:    True. We have had some trouble in the past with materials getting lost.

Logistician:  Right. We can’t afford any disruption in the 3_____________.

Manager:     But how will this 4_________work?

Logistician:  Each product is assigned a tracking number and a barcode. The barcode is scanned before the product leaves our warehouse.

 labor?

Logistician:   I think a 6________can perform that task.

                                                    TEXT № 3.

                                         Distribution Logistics

Distribution logistics include handling, timing, and quality control.

Physical handling involves three steps: sorting, packing and loading. Goods are usually arranged in a particular order. Sometimes, they are organized according to physical characteristics. After they are sorted, items are packed into boxes. Styrofoam and plastic are commonly used as insulation. Once products are in boxes, they are shipped. Warehouse workers load the boxes onto outgoing trucks. Before loading trucks, please measure available space. Also, handle iterms with caution. 

It is very important that packages get delivered on time. Customers judge logistics based on their reliability. However, flexibility is also important. Delivery workers sometimes adjust their schedules to suit customers’ needs.

There are four aspects of quality control in distribution logistics. They are as follows:

• Order fulfillment ensures reception of the right items in proper quantities.
• Delivery fulfillment ensures timely delivery to the right locations.
• Quality fulfillment ensures that delivered goods have no damage.

Cost fulfillment keeps delivery prices competitive. 

Exercise 1.

Read the manual excerpt. Then, choose the correct answers.

1. What is the main purpose of the excerpt?

1. to describe ways of sorting products
2. to list sources of packaging insulation
3. to explain how to use caution when handling
4. to define aspects of distribution logistics

2. Which is a step in the handling phase of distribution logistics?

1. loading
2. delivery
3. order fulfillment
4. damage control

3. Which of the following is not part of quality control?

1. delivering items to the right places
2. using various sources of insulation
3. ensuring that goods are undamaged
4. keeping delivery prices competitive

Exercise 2.

Write a word or phrase that is similar in meaning to the underlined part.

1. The company reduced prices to ensure competition.

_o_ _   _ _ l _ _ l _ _ e _ _

2. Handlers are advised to follow rules for not damaging goods.

_ _ a _ _ t _   f _ _ _  I _ _ m _ _ _

3. Invoices help ensure that the proper items are delivered in proper quantities.

_ _ _ e _  _ u _ _ _ _  l _ _ n _.

4. Track and trace helps with delivering items to the right places at the right times.

_  e _ _ _ e _ _   f _ _ _  I _ _ _  e _ _ .

                                           TEXT № 4

                    ROLE OF TRANSPORTATION AND INFORMATION LOGISTICS

    The term “transportation” refers to the movement of product from one point to another as it moves from the beginning of a supply chain to the customer. In the United States, for example, freight

transportation costs amount to about 6% of the GDP (Gross Domestic Product). Any supply chain’s success is closely linked to the appropriate use of transportation. Logistics companies effectively use responsive transportation systems to lower overall costs. They employ “Crossdocking”– a process, in which product is exchanged between trucks so that each truck going to a retail store has products from

different suppliers. Today, the growth in shipments to and from China is creating both problems and opportunities for logistics companies. Many large corporations have already invested in buying offices in China and India. There are two key players in any transportation that takes place within a supply chain. The shipper is that party that requires the movement of the product between the point of origin and the

point of consumption. The carrier is the party that moves or transports the product. The modes of transportation include water, rail, intermodal, truck, air, pipeline and package carriers. Water is typically

the least expensive mode, but is also the slowest, whereas air and package carriers the most expensive and the fastest. Rail and water are best suited for low-value and large shipments that do not need to be moved in a hurry. Air and package carriers are best suited for small, high-value, emergency shipmentsIntermodal carriers are faster than rail and water, but more expensive. Logistics firms should take into consideration a combination of a) transportation costs; b) inventory costs; c) the level of responsiveness to the customers’  requirements. Managers should consider an appropriate combination of company-owned and outsourced transportation to meet their needs. Managers must also use the information technology available to help decrease cost and improve responsiveness in their transportation networks. For example, satellite-based communication systems allow carriers to communicate with each other. Information logistics is a part of logistics, which is the link between the supply, production and marketing of the enterprise and organizes the data flow that accompanies the material flow in the process of moving it

Exercise 1.

Review questions.

1. What does the term “transportation” imply?

2. What do logistics companies use to decrease overall costs?

3. What are two keys players in any transportation that takes

place within a supply chain?

4. What modes of transportation are used in Logistics?

5. What is the least expensive mode of transportation?

6. What is the fastest mode of transportation?

7. What is the information technology utilized for?

8. What do satellite-based communication systems allow

carriers to do?

9. What is information logistics?

Exercise 2.

 Match the following synonyms.

 UNIT № 3. Storage and warehouse.

                                            TEXT № 1

                                           Storage Equipment

Founded in 1965, J and B storage sells new and used storage equipment.

We are top sellers of used and new racks and pallets. Used equipment is in good condition. It is also marked down 40% from the average sale price.

Call us for the installation of industrial shelves and cabinets. We’ll arrive within 24 hours of your call. We can also help you build or renovate mezzanines.

J and B S storage also buys used items. Bring us your used bins, tubs, carts and drums. We accept storage equipment made of wood, plastic and metal. We check the item’s condition. Then, we will immediately pay for the item. Usually, we cover 30%-60% of the average sale price.

New storage items include baskets, boxes, cartons and crates. Our boxes are made of recycled cardboard. Our cartons are made of recycled, corrugated cardboard. Prices depend on size.

Please visit our website www.jbstorage.com. Or, call (413)793-9539 to order

a catalog.

Exercise 1.

Read the webpage. Then, mark the following statements as true or false.

1 – J and B Storage sells used equipment that is cheaper than the average sale price.

3 – Baskets and crates are made of recycled, corrugated cardboard.

Exercise 2.

Read the conversation between a logistician and an operator. Choose the correct answers.

Logistician: Hell, I’m calling to order some storage equipment.

Operator: Okay, sir. What did you have in mind?

Logistician: Well, I have numerous needs. I’m not quite sure where to start.

Operator: Please start by telling me what your needs are.

Logistician: Well, I need twenty boxes and cartons.

Operator: Okay, What sizes?

Logistician: I’m thinking the boxes ought to be 18*12*12. The cartons ought to be 22*24*24. Both need to be white cardboard.

Operator: Okay. Anything else?

Logistician: Yes, I also need to have shelves and cabinets installed.

Operator: Wood or metal?

Logistician: I think wood will suffice. I’ll also take a used wooden pallet.

Operator: I’m sorry, we don’t have any more used pallets in stock right now. We have plenty of used racks, however.

Logistician: No, that’s okay. I’ll just purchase one new wooden pallet. Please make sure it is 220*155.

1. Which of the following is out of stock?

A   shelves                C    new pallets

B   cabinets              D    used pallets

2. Which type of storage equipment is in large supply?

A   used racks           C    cardboard boxes

B   wooden pallets   D   cardboard cartons

Exercise 3.

Use the conversation from Exercise 2 to fill out the email from a logistician to

a storage equipment supply store.

To: ordering@jbstorage.com

From: ____________________________________

Subject: Installations

Hello,

I need to install ____________________________

I would also like to build _____________________

Thank you.

                                                    TEXT № 2

                           WAREHOUSE MANAGEMENT SYSTEMS 

Warehouse management systems (WMS) evolved much like many other software solutions. The most significant changes have been brought about by technological improvements. These have improved accuracy and efficiency.

A modern WMS is comprised of two main elements. First, there must be a system in place to identify products as they enter the system. Second, a computer program dedicated to product tracking must be installed.

In a warehouse, this is often a bar code system. Each bar code is a unique combination of lines. The arrangement of the lines of varying widths relays coded product information. A scanner is used to read and decode bar codes. Scanners use light to read bar codes. This light is reflected back from the spaces between the lines. Scanner technology uses many methods including:

• Infrared
• Laser diode
• Helium neon laser

The information is sent to computers. This is often carried out by wireless transmission. 

The computer system is an equally important element of the WMS. It contains  updated  as materials move through various tracking points.

A WMS is a valuable addition to any manufacturing operation.

Exercise 1.

Read the journal article. Then, mark the following statements as true or false.

1 - Warehouse management systems improve product tracking accuracy.

2 – The lines on a bar code reflect light.

3 – A laser diode is a type of scanner.

Exercise 2.

Fill in the blanks with the correct words or phrases from the list:

helium neon laser        decode      product tracking       interpret

                          laser diode                 infrared

UNIT № 4.  TRANSPORTATION

                                                     TEXT № 3

                       MODES OF TRANSPORTATION IN LOGISTICS 

Logistics refers to the transportation of merchandise – raw materials or finished products – from the point of production to the point of final consumption. Different modes of transportation – road, rail, water and air – can be used for the effective management of merchandise. Every mode of transportation requires a different set of infrastructure, type of vehicles, technological solutions and regulations. All modes of transportation have different costs, service and transit times.

1) Road

Road transportation is one of the most basic and historical means of transportation. Road transport is the principal means of transport in the European Union for both passengers and goods. Today, the European Union has almost one vehicle for every two residents, and road freight traffic represents more than two thirds of the total tonnage. There are many different types of vehicles, although trucks are typically used for carrying or delivering freight. Road transportation offers a relatively lower cost compared to other

logistic forms and has a widely recognizable and flexible route. However, transportation by road takes a relatively longer period of time than other means of transportation. Besides, it offers a limited capacity. Road transport is most often used for comparatively inexpensive, non-perishable items or for shorter distances.

2) Rail

Rail transport is a means of conveyance of passengers and goods by way of wheeled vehicles running on rails. It is also commonly referred to as train transport. Rail transport uses freight trains for the delivery of merchandise. Freight trains are usually powered by diesel, electricity and steam. A freight train hauls cargo using freight cars specialized for the type of goods. Freight trains are very efficient, with economy of scale and high energy efficiency. However, their use can be reduced by lack of flexibility, if there is need of trans-shipment at both ends of the trip due to lack of tracks to the points of pick-up and delivery. Container trains have become the dominant type in the US for non-bulk haulage. Containers can easily be trans-shipped to other modes, such as ships and trucks, using cranes. Passenger trains are part of public transport; they can perform a variety of functions including long distance intercity travel and local urban transit services.

3) Water (maritime transportation)

Sea transport has been the largest carrier of freight throughout recorded history. Main maritime routes include oceans, coasts, seas, lakes, rivers and channels. Water transport uses ships and large commercial vessels that carry billions of tons of cargo every year. Sea, lake or river transport is particularly effective for significantly large quantities of goods that are non-perishable in nature and for cities or states that have water access. Moreover, transport via water is considerably less expensive than other logistics methods, which makes it one of the most widely used choices of transport for merchandise.

4) Air transportation

An airline is a company that provides air transport services for travelling passengers and freight. Airlines vary from those with a single aircraft carrying mail or cargo, to full-service international airlines operating hundreds of aircraft. Airline services can be categorized as being intercontinental, intra-continental, domestic, regional, or international, and may be operated as scheduled services or charters. Air routes are practically unlimited. Merchandise is carried in cargo compartments on passenger airplanes, or by means of aircraft designed to carry freight. Although air transport is more expensive than all other means of transportation, it is definitely most time-efficient. Perishable merchandise like fruits and vegetables are generally sent by air. More recently, air transportation has been accommodating growing quantities of high value freight and is playing a growing role in global (international) logistics.

5) Pipelines

Pipeline transport is the transportation of goods (liquids, gases, chemically stable substances) through a pipe. Pipeline routes are also practically unlimited as they can be laid on land or under water. The longest gas pipeline links Alberta to Sarnia (Canada); it is 2,911 km in length. The longest oil pipeline is the Trans-Siberian, extending over 9,344 km from the Russian arctic oilfields in eastern Siberia to Western Europe. Pipeline construction costs differ according to the diameter, and increase proportionally with the

distance and with the viscosity of fluids. Pipeline terminals are very important, since they correspond to refineries and harbours.

Exercise 1.

For nouns in column B find suitable attributes in column A.

Exercise 2.

Fill in the gaps using suitable words from the list.

trucks costs vehicles distribution means forms freight

Road transportation has an average operational flexibility as 1) __________ can serve several purposes, but are rarely able to move outside roads. Road transport systems have high maintenance 2) ___________ for the vehicles and infrastructures. They are mainly linked to light industries where rapid movements of

3) _____________ in small batches are the norm. Yet, with containerization, road transportation has become an important link in freight 4) __________. Road transportation is one of the most basic and historical 5) __________ of transportation from one place to another. There are many different types of automobiles found on roads, although 6) _________ typically are used for carrying or delivering freight. Road transportation offers a relatively lower cost than other logistic 7) _________S_.

UNIT № 5.  SHIPPING DOCUMENTS.

                                                     TEXT № 1

                                             Employee Manual

Outgoing Shipments: ______________________________________________

There are a multitude of shipping documents required, especially when goods are exported. All shipments should include  a packing list and certificate of inspection regardless of destination. Sanders Krane, inc. should always be listed as the shipper on all documents. This is regardless if we are using a customs broker or a third party shipping company.

When exporting goods to our customers overseas, the following must also be included with shipments:

• customs invoice
• certificate of origin
• insurance certificate
• bill of lading or airway bill
• dangerous goods declaration (if needed)
• consular invoice (if needed – a list of countries that require consular invoices is listed in the back of this manual)

We require a letter of credit from the buyer if the shipment value is over 100,000

dollars. The letter of credit must be obtained before a shipment is sent out.

In some cases, only shipments accompanied by clean bills of lading will be accepted. Shipments with an unclean bill of lading will be returned to us.

Be sure to check all documentation before shipments are sent out. Missing or inaccurate documentation results in delayed delivery, fines, or confiscation of shipments.

Exercise 1.

Read the manual excerpt. Then, mark the following statements as true or false.

1 – Domestic shipments require packing lists and certificates of inspection.

2 – The customs broker’s or shipping company’s name should be listed on the

      documents.

3 – Letters of credit are required on shipments valued at 10,000 dollars or above.

Exercise 2.

Read the sentences and choose the correct words or phrases.

1. The packing list/letter of credit listed all the items included in the shipment.
2. The shipment that was transported by plane was accompanied by a (n) bill of lading/airway bill.
3. A (n) unclean bill of lading/insurance certificate revealed the shipment had been damaged in transit.
4. The customs agent determined the value of the shipment using the consular invoice/customs invoice.
5. The buyer was pleased the shipment had a clean bill of lading/dangerous goods declaration.
6. Sarah had a certificate of inspection/certificate of origin giving a description of the goods.

                            GLOSSARY OF LOGISTICS TERMS

Перечень рекомендуемых учебных изданий, Интернет-ресурсов, дополнительной литературы

Основные источники:

1. Голубев А.П. Английский язык: учебник для студентов учреждений среднего профессионального образования. М: Издательский центр «Академия», 2013. 
2. Irene Barrall, Nikolas Barrall. Intelligent Business. Pre-intermediate Business English:

       - Student’s Book with Audio CD. Pearson Longman, 2013.

       - Workbook with Audio CD. Pearson Longman, 2013.

       - Teacher’s Book with Test Master CD-Rom. Pearson Longman, 2013.

              - Skills Book with CD-Rom. Pearson Longman, 2013.

3. Marion Grussendorf. Express Series: English for Logistics Student's Book and MultiROM. Oxford University Press. 2015.

4. Jim D. Dearholt. Career Paths: Logistics, Express Publishing, 2014.

Дополнительные источники:

1. Stuart Redman. English Vocabulary in Use Pre-intermediate and intermediate. Cambridge University Press, 2015.
2. John Rogers. Market Leader. Elementary Business English. Longman, 2014.
3. David Grant, John Hughes. Business Result. Oxford, 2016.
4.  Материалы на сайте URL: http://www.macmillanenglish.com:

http://www.businessenglishonline.net/resources/podcasts/ - использование видео- и аудиоматериалов, грамматических тестов. (Последнее обращение 28.10.2019).